THE SABLONS TEAM ANSWERS YOUR QUESTIONS
For any reservation for a stay in 2021 made before 31/12/2020, cancellation is free of charge and a refund of the sums paid in the event of a positive test at Covid-19 will be possible. This condition also applies in the event of closure of the campsite due to confinement or in the event of inability to get to the holiday location if travel restrictions apply.
Sheets and towels
They are not provided in our accommodations outside the “LUXURY” but we offer the possibility to rent them on site (15€/pair of sheets/week). We also offer bathroom linen for hire (10€/person/week) including a large towel, a hand towel and a bath mat. Bath towels are not provided.
The 15 hectares of the campsite are entirely covered by Wifi which is included in each stay and is valid for 4 connections, 2 of which are simultaneous.
Only electric barbecues and Plancha are allowed.
They are allowed (except category 1 and 2) on the campsite and in all our accommodation (up to a limit of 2 per family). They must be kept on a leash and vaccinated (up-to-date vaccination booklet on you). Be careful, they are not allowed on the beach with direct access from the campsite. The presence of an animal is charged 5€/night/animal; poop pincers are available for self-service at the reception.
Arrivals and departures
It is possible to arrive and depart every day of the week (depending on availability in our planning). A minimum of 7 nights is required in July and August. We guarantee the availability of the rentals at 5pm and noon for the pitches (3pm for pitches with private sanitary facilities). Reception closes at 7.30 pm. Beyond this time and on presentation of your ID card, the keys will be given to you by the security service located at the entrance to our campsite. In this case, the formalities and the payment of the balance of the stay are done the next morning at the reception (8.30 am). Traffic in the campsite is authorised from 7 am to midnight. However, if you park your vehicle in the reception car park the day before, security will open the gate at your convenience to allow you to leave at night. Speed is limited to 10kms/hour inside our campsite.
The nearest doctor’s office is less than 5kms away but the doctor works at the campsite every day at 9am in July and August (registration at reception).
All pondside structures are treated at the beginning of the season with environmentally friendly products. The mosquito net pack is installed on most of our accommodations.
Our establishment is under video surveillance. A team is on duty 24 hours a day, 7 days a week to ensure your comfort and safety.
Access to the campsite is controlled and you will be given an irremovable bracelet as proof of your customer status. A visitor must inform the reception to pay the fee (separate according to the time spent in the campsite: day or night). The maximum number of occupants on each pitch must not be exceeded. Wristbands are different for adults and minors.
Major and minors
The presence of a legal representative is required for each reservation. All groups are reminded of the family character of our establishment and of the duties of each person in terms of good neighbourliness (noise, cleanliness…). Non-compliance with these rules is subject to exclusion without refund.
None of our accommodations are equipped with a television set, however we work with an external company that offers television rental as well as camping equipment (fridge, plancha…). We have 9 TV screens in our bar area, all of which are supplied with international programmes. Sports events are broadcast in several languages. Consumption on site is not mandatory.
It is possible to rent refrigerated lockers (4€/day) located near the PECHERIE and GOLF sanitary facilities.
Iron/ironing boards, hairdryer and hoover
You can borrow one of these appliances in exchange for an identity document at reception.
All our swimming pools are heated and open from April to September. Swimming shorts are not allowed, access to the spa pool is only for over 18. The person in charge of the pools is authorised to give swimming lessons, he can offer this service on request (from 9am to 10am) as a supplement to the swimming pool registration.
A space is dedicated to the youngest with 500m2 of pool and water games offering 500m2 of additional solarium. In 2021 all our slides (1m40 to 3m) will be new and accessible to all without any size limit thanks to the installation of aqua-braking. The presence of a child under the age of 12 on the pool implies the presence of parents or a legal guardian.
Means of payment
We accept cash (€uros only), bank cards (except AMEX), French cheques and holiday cheques. However, our establishment is not CAF approved. In 2021 we integrate a new payment system thanks to the chip bracelet that you will be able to recharge directly via the Cool’N Camp application or in our points of sale.
Half-board and full board
It is possible to book full or half-board when booking online (or on site) at the following rates per person per day (free for children from 0 to 4 years old) :
Breakfast : Adults 6 € (1 hot drink, 1 fruit juice, 2 pastries) / Children 5 € (1 hot drink, 1 fruit juice, 1 pastry)
-Half board :
- Adults 28,50 € including Breakfast + Lunch or Dinner (starter-dish-dessert excluding drinks)
- Children 14,50 € including Breakfast + Lunch or Dinner (dish – dessert – 1 drink)
-Full board :
- Adults 46 € including Breakfast + Lunch + Dinner (starter-dish-dessert excluding drinks)
- Children 24 € including Breakfast + Lunch + Dinner (dish-dessert-1 drink)
Disco on site
This is a discotheque atmosphere (July and August only). 6 evenings out of 7 we transform our bar into a disco from the end of the shows until 1am. We have a dance floor and a real DJ booth. Teenagers are welcome, the sale of alcohol is forbidden to minors. The Cap d’Agde (20mns) gathers the main part of the disco offer of the region.
We offer you the rental of mountain bikes, mountain bikes, mountain bikes, electric bikes for adults and children (6-8/8-10/10-12). We will also be able to show you the most popular routes such as the banks of the canal or the cycle paths through the surrounding marshes.
Nearest train stations
We are located between 2 train stations (BEZIERS and AGDE), it’s up to you to choose according to where you come from. Béziers offers bus connections from the station to Les Sablons. Consult the timetables for line 211 on www.herault-transport.fr
- Béziers Cap d’Agde (12kms) is an airport mainly served by low-cost companies. There is no shuttle bus from this airport, the connection is by taxi (15 mins).
- Montpellier (60kms) has a larger capacity and is home to AIR France.
- Perpignan (1h) and Carcassonne (1h) offer a good complement.
It includes eco-participation and municipal contribution 1.45€/day/adult/ and 0.45€/day/child.
Choice of pitch
It is possible to choose and block a specific pitch for 30€. If you do not choose this option we will not be able to guarantee your pitch number until your arrival date.
Balance of the stay
We ask for full payment of your stay 30 days before your arrival.
All our shops (bakery, grocery shop, restaurant) are located in the peripheral zone of the campsite, so they are accessible to people who are not on the campsite. Both the water park and the animations are strictly reserved for bracelet wearers.
Our restaurant “Jardin des Sablons” welcomes you for lovely culinary pleasures on the spot or to take away. Our home-made pizzas and fresh pasta are the pleasure of our guests. You will also find a salted food truck and a sweetened pole. Of course the bar is open all season long, offering a starting point for your unforgettable evenings.
We have a leisure area of 3400 m2 including tennis, paddleball, football, beach volleyball and petanque courts, as well as table tennis tables and an archery range. You will also find the animals of the mini-farm with whom young and old can share sweet moments. Then our picnic area will allow you to change environment during a meal.
Sport and well-being
A gym equipped with treadmill, rowing machine, elliptical will help you stay in shape. During the day, you will find fitness, crossfit, zumba, step yoga classes given by our certified sports coaches. Football and beach volleyball tournaments are regularly organised. You will then have the opportunity to relax with our hairdresser and masseuse.
It is possible to register your children in our various activity clubs. Mini-club, children’s club or teenagers’ club will offer all sorts of activities to keep them happy while you enjoy a quiet cocktail on the balneo solarium.
We remind you that Les Sablons is the only campsite with direct access to the beach which is open from 8am to midnight.
Aware of the problems that have arisen in previous years and concerned about the comfort of our customers, we are currently working on improving the lighting system of our campsite as well as our hot water system.